by Chris Linus | May 7, 2026 | AI, Artificial Intelligence
Customer support is no longer about hiring more agents, it’s about building smarter systems with AI agents that can handle conversations at scale. For years, businesses have relied on human support teams to manage incoming calls, resolve issues, and maintain customer...
by Chris Linus | Apr 1, 2026 | AI
The best sales teams today aren’t just hiring more reps, they’re building systems that sell. For years, sales has been driven by human effort: cold calls, follow-ups, manual CRM updates, and long conversion cycles. While that approach still works, it doesn’t scale...
by Chris Linus | Mar 6, 2026 | Artificial Intelligence
The line between “Silicon Valley” and “Hollywood” has officially blurred. In a move that signals a fundamental shift in how streaming giants view the production lifecycle, Netflix has acquired InterPositive, an AI filmmaking technology company...
by Chris Linus | Mar 4, 2026 | AI, Artificial Intelligence
In the pursuit of software excellence, the most significant barriers to velocity are rarely found at the keyboard. For most high-growth organizations, the bottleneck isn’t how fast an engineer can write a function; it is the “glue work”; the reviews,...
by Chris Linus | Feb 11, 2026 | AI Development
In the history of digital media, every major leap in content production has been followed by a seismic shift in how social platforms capture and monetize attention. We saw it with the transition from text to image, and again with the pivot to short-form video. Today,...